Frequently Asked Questions

    We’re always happy to help so feel free to reach out directly if you don’t find the information you’re looking for here! You can reach us by email: support@organicbabyfood.shop


    What are Lebenswert, Holle, and HiPP baby formulas?
    Why is this baby formula better than other formulas?
    Why aren’t Holle, HiPP, and Lebenswert baby formulas "USDA" certified organic?
    Why can't I find Holle, HiPP, and Lebenswert baby formulas at a grocery store or other big stores?

    Where do you ship to?
    What do the different stages in HiPP, Lebenswert and Holle formulas mean?
    How do I prepare this baby formula?
    Is it okay to prepare the formulas without boiling the water?
    About how long can a box of organic baby formula last for my baby?
    How many fluid ounces of baby formula does one box make?
    Do pediatricians recommend Lebenswert, Holle, and HiPP?
    What is the storage life for HiPP, Lebenswert, and Holle?
    Do you carry goat formula?
    Do you carry non-dairy soy formula?
    What is the Expiration Date Format? Is it close to being expired?
    Where are orders shipped from?
    When do you ship the orders?
    How long will it take for me to receive my shipment?
    What are rewards and how does your reward program work?
    Where can I buy baby formula in bulk?
    Can I become a reseller?

     

    Organic Baby Food Shop FAQs

    What are Lebenswert, Holle, and HiPP baby formulas?

    Lebenswert, Holle, and HiPP are organic infant formulas made with 100% organic milk exclusively from grass-fed, pasture-raised cows on certified organic, biodynamic farms. Bioland and Demeter guidelines are likely the most strict in the world when it comes to organic certification requirements and include: proper sustainable land-use; zero GMOs; no chemical or synthetic fertilizers, no hormones, and no antibiotics used; the use of sustainable energy and carbon-neutral operations; and free-range, cruelty-free animal farming techniques.

     

    Why is this baby formula better than other formulas?

    Lebenswert, Holle, and HiPP baby formulas contain no preservatives, no added cane sugar, no high fructose corn syrup, no soy, no gluten, no coloring, and no flavorings. Most infant formula sold in stores (even organic) contain a significant amount of sweeteners like sugar or high-fructose corn syrup, and many contain known carcinogens such as artificial preservatives, flavors, and colors. Moreover, most milk-based formulas are from cows that are not fed an organic diet and that receive hormone and/or antibiotic treatments, all of which can be transferred to the formula and digested by babies.

     

    Why aren’t Holle, HiPP, and Lebenswert baby formulas "USDA" certified organic?

    The Holle company (which also produces Lebenswert formulas) is based in Switzerland and the HiPP company is based in Germany and Austria. These countries are located in Europe and fall under the regulation of the European Union (EU). The USDA regulates the "organic" label within the U.S., but does not have jurisdiction in Europe. However, the EU has extremely strict regulations regarding organic labeling, and even more strict regulations for infant formula. Holle and HiPP go many steps beyond EU regulations to meet the "Bioland" and "Demeter" standards, which include the use of biodynamic farming, humane treatment of animals, the use of sustainable energy, and CO2 neutral operations. These formulas are literally the best in the world!

     

    Why can't I find Holle, HiPP, and Lebenswert baby formulas at a grocery store or other big stores?

    As an EU product and brand, Holle and HiPP have mainly focused on selling their formula brands within the EU and have not sought FDA approval yet. For parents like us who live in the U.S., that means that we have been stuck begging friends to bring back boxes when they travel to Europe, or have ordered online and paid outrageous shipping fees while waiting 3 weeks for a box to arrive. Organic Baby Food Shop solves this problem for you!

     

    Do you ship from the US? What about irradiation?

     

    We operate an office in Germany, which ships to our offices in Austin, Texas; Freehold, New Jersey; Chicago, Illinois; and Los Angeles, California weekly with new formula. This ensures we always have the freshest formula available for your baby. We ship 5 days a week from our four offices with free and fast shipping included with every order above $50 (USPS/UPS/DHL). We know the feeling of running out of formula last-minute, so we also offer priority shipping. All orders are processed and shipped the same day (except for Sundays and postal holidays) with 1-4 day standard shipping or USPS priority shipping. We take special measures to guarantee that our formulas are not irradiated when they are imported to the U.S., as this is important for the health of your baby. We feed our babies this formula as well so it is very important to us as parents!

    Where do you ship to?

    We have offices and warehouses all across the U.S. which enables us to offer fast, free shipping and local customer service across the country. We currently do not ship outside the U.S. from our retail shop; however, if you live in Canada, we invite you to visit our Wholesale Store, where you can buy all of our amazing brands like Lebenswert Bio Baby Formula, HiPP Baby Formula and Holle Bio Baby Formula for the absolute best price and shipping directly from Germany. If you need further information, please feel free to reach out to us.

     

    What do the different stages in HiPP, Lebenswert and Holle formulas mean?

    Each stage is designed for a specific age range of your baby to ensure he or she gets all the nutrients and vitamins they need. Generally, Stage Pre is from birth to 3 months, Stage 1 is from 0 to 6 months (though many parents start at 3 months), Stage 2 is from 6 to 10 months, and Stage 3 is from 10 months and up. These are not strict guidelines, so if you have questions feel free to ask!

    Stage Pre Organic Baby Formula: Can be fed from birth until 6 months of age,  it does not contain Maltodextrin or starch which prevents babies from feeling full a false sense of fullness. This stage is ideal if your baby is being fed formula only.

    Stage 1 Organic Baby Formula: Can be fed from birth until 6 months, either by itself or in addition to breast milk.

    Stage 2 Organic Baby Formula:  Ideal for babies who are 6 to 10 months, this formula can be fed either by itself or in addition to breast milk.

    Stage 3 Organic Baby Formula: Can be fed to babies and toddlers starting at 10 months.

     

    How do I prepare this baby formula?

    1. Sterilize all items that will be used.
    2. Boil clean water according to the link below (also provided with your order).
    3. Add 3/4 of the water into the clean, sterilized bottle.
    4. Use the measuring spoon provided to measure the amount of formula powder that corresponds to how much you’re making.
    5. Close the bottle and shake until mixture is dissolved.
    6. Add remaining water to the bottle and shake more; then allow it to cool.
    7. Always test the temperature of the formula on the inside of your wrist before feeding your baby. For more detailed information, take a look at our Holle, HiPP, and Lebenswert preparation guides.

     

    Is it okay to prepare the formulas without boiling the water?

    While many parents do not boil the water they are using to prepare the formula, it is advised to do so as it can eliminate bacteria.

     

    About how long can a box of organic baby formula last for my baby?

    Unfortunately, we’re not able to answer this question because it depends on how old your baby is and if the formula is the only thing your baby is being fed. A typical box of formula like Lebenswert contains 500 grams of formula which can make 125 liquid ounces of formula. If your baby were to eat bottles with 6 ounces of formula, this would make approximately 20 bottles worth. It is a good idea to order a bit more than you expect to use - not only do we offer great bulk prices, but then you won’t risk running out of formula with a hungry baby to feed!

     

    How many fluid ounces of baby formula does one box make?

    One 500g-box makes approximately 128 fluid ounces of formula.

     

    Do pediatricians recommend Lebenswert, Holle, and HiPP baby formulas?

    Yes, both in Europe and in the U.S., pediatricians highly recommend Lebenswert, HiPP, and Holle baby formulas, especially for babies who have had a bad reaction to other formulas. 

     

    What is the storage life for HiPP, Lebenswert, and Holle?

    Once the formula pouch is opened, Lebenswert and Holle have a storage life of at least 2 weeks; HiPP has a storage life of 3 weeks. Once the formula has been opened, it is important to store it in a dry, dark, and clean place, ideally in a sealable glass container.

     

    Do you carry goat formula?

    Yes, we carry Holle Goat Stage 1, Holle Goat Stage 2, and Holle Goat Stage 3.

     

    Do you carry non-dairy soy formula?

    We currently do not carry this type of baby formula. Soy is generally not recommended as an ingredient for babies to consume.

     

    What is the Expiration Date Format on your packaging? Is it close to being expired?

    The expiration dates printed on each box and inner pouch of formula are in European/German format, which is dd.mm.yyyy. This means that an expiration date printed as 02.11.2020 is not expiring on February 11, 2020, but rather, expires on November 2, 2020. We always order the newest batches of formula for our formulas, so you do not have to worry about formula expiring soon after you receive it.

     

    Where are orders shipped from?

    We currently have 4 offices and warehouses in the U.S., in Los Angeles, California; Freehold, New Jersey; Chicago, Illinois; and Austin, Texas. We ship orders Monday through Saturday. Our wholesale site ships directly from Germany.

     

    When do you ship the orders?

    We ship orders 6 days a week from our warehouse closest to your home to ensure fast reliable shipping.

     

    How long will it take for me to receive my shipment?

    Depending on the day of the week you order and when you place your order, most shipments arrive within 1 to 3 days. Keep in mind that our daily cut-off for same day shipments is 5 PM central time Monday through Friday and 2 PM central time on Saturdays. We cannot ship anything on Sunday as all couriers are closed on Sundays. Any orders placed after our cut-off times will be shipped the following business day.

     

    What are rewards and how does your reward program work?

    Once you register for an account with us, you will automatically start receiving baby points for each purchase you make! You can also earn rewards by liking us on Facebook, Instagram, etc. You can then use these points to redeem for coupons to use toward future purchases. You will also receive a unique affiliate referral link which you can provide to your friends who will receive a 10% discount on their first order — and you will receive a $10 discount once they order! Are you interested in being an affiliate and earning commission on sales? Sign up for our affiliate program here.

     

    Where can I buy baby formula in bulk?

    We have a wholesale store here where you can find Lebenswert, HiPP, and Holle baby formulas in bulk for the best prices sent to you directly from our warehouse in Germany.

     

    Can I become a reseller?

    Absolutely! We can provide you with all of our formulas through our wholesale store. Feel free to reach out to us at info@organicbabyfood.shop to get more information on our B2B program.