Shipping

Fast & Free Shipping from US & EU Warehouses

No surprise fees. No customs hassle. All duties paid (DDP). Peace of mind from checkout to delivery.

We ship daily from our U.S. and European warehouses so families receive their organic baby formula as quickly, safely, and reliably as possible. Every order is packed with care and shipped using the fastest available carrier.

Check your estimated delivery time
Delivery times are estimates only and not guaranteed.
Please note:
Once a package is marked delivered by the carrier, responsibility transfers to the customer. We cannot replace or refund packages lost or stolen after confirmed delivery.
Order Processing & Dispatch Times
Daily cutoffs (Eastern Time / ET):
  • Orders shipped from the U.S.: Place your order by 1:00 PM Eastern Time (ET) for same-day shipping (Monday–Friday).
  • Orders shipped from Germany/Europe: Place your order by 8:00 AM Eastern Time (ET) for same-day dispatch (Monday–Friday).
  • Orders placed after the cutoff ship the next business day.
  • Weekend orders ship on Monday.
  • Carriers: USPS, UPS, FedEx, DHL (fastest automatically selected)
Estimated U.S. Delivery Times
  • 1 business day delivery: NY, NJ, Southern California
  • 2–3 business days: most metro areas nationwide
  • 3–4 business days: central & west regions
  • Remote areas may take longer
European Express Shipping (DHL Express)
  • East Coast: 1–2 business days
  • Most U.S.: 2–3 business days
  • Remote areas: 3–4 business days
Tip: If an item is unavailable locally, we ship directly from Europe to ensure faster delivery.
Duties, Taxes & Delivery Responsibility

All shipments are Delivered Duty Paid (DDP). You will never pay customs or import fees.

Customers are responsible for providing correct addresses and ensuring safe delivery locations.

Carrier delays, weather, holidays, or routing issues are outside our control.

Frequently Asked Questions

How fast is shipping?

Most families receive their order within 1–4 business days after shipment.

Do you ship from the U.S. or Europe?

Both. We automatically ship from the fastest warehouse available.

Are customs or taxes included?

Yes. All shipments are prepaid (DDP). No surprise charges.

What if my package is marked delivered but missing?

Please contact the carrier directly. Once marked delivered, responsibility transfers to the customer.